Heathfield Residential Home


Each resident has their own bespoke care plan.

Each care plan is regularly reviewed and updated, and immediately amended if personal circumstances change. Residents and their families are encouraged to be actively involved in the creation of these plans, so that we incorporate all likes, dislikes, preferences and idiosyncrasies. We use the latest digital technology to capture these plans and this technology aids us in ensuring that plans become a reality on a daily basis. Our plans are very much living, breathing (digital) documents that help us deliver the promise of our residents enjoying a life-enhancing experience at Heathfield every day.

For those happy to share, we find that listening to people’s stories is an important part of creating that plan. Past special events and significant memories can then be captured and enjoyed again as we use our technology to step back in time to relive such experiences.

We also have an, ‘If I could I would…’ initiative, so think about generating a bucket list of dreams and wishes ahead of meeting us to create your care plan!

Two of Heathfield's residents enjoy afternoon tea

Especially for You

Each resident has different needs,
and we create our care plans accordingly

A group of Heathfield ladies around a card table

As needs change, the plans change

Sometimes, our residents may need new or different kinds of help. As soon as they do, we change the plan to best suit them.

Manager Marjorie and a care worker enjoy a joke with a resident

Tell us what you want!

Residents are encouraged to state what they enjoy or prefer, and relatives can also contribute
their ideas and suggestions to enhance life for their loved one at Heathfield.

What relatives of our residents say:

“Staff and management are always available to communicate and update relatives about their loved one and care required.”

JANET W, Daughter of Resident
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