Heathfield Residential Home


Our team members are qualified, experienced, long-standing and love what they do at Heathfield.

In addition to recruiting competent, capable, caring people with a strong desire to continue their development, alignment with our ethos and values is critical. It is extremely satisfying to see how our team take pride and pleasure in seeing the residents they care for really enjoying life.

When you visit, you’ll see it in their eyes and pick it up from the way they interact with all our residents.
Heathfield is rated ‘Outstanding’ by the Care Quality Commission. This accreditation is hard to achieve – you won’t find many ‘Outstanding’ care homes as you do your research. ‘Outstanding’ can only be achieved with a world-class care team.

Heathfield has also been awarded the ‘Platinum’ accreditation from the Investors in People Standard (awarded to less than 1% of all IIP accredited companies). Again, you can take reassurance from this that our team continuously operate at an extremely high standard.
Investing in our talented carer team on a continuous basis is one of our core values.

We Pick the Best

Our recruitment practices are rigorous to ensure a close match with the ethos and values we promote as a home. We believe it is our team which singles out Heathfield for its exceptional quality, so our investment in their ongoing development is non-negotiable.

One of the staff offers a choice of lunch to a resident

There for the Residents

It is a maxim at Heathfield that the staff are there for the residents. Each staff member treats each resident according to her needs. No request is too much trouble, and the team will do anything they can to make a resident’s stay more comfortable.

Marjorie Ada, Heathfield's manager, giving an interview

Highly-Qualified Professionals

Marjorie Ada is our Registered Manager. Marjorie holds a nursing qualification and QCF level 5 manager’s qualification. Our senior team is also well established and, in some cases, medically qualified, which assists in our liaison with medical professionals, with whom we have excellent relations.

What relatives of our residents say:

“Heathfield is a lovely, caring place to live. The staff are so kind and helpful, always cheerful and welcoming.”

ALISON C, Daughter of Resident
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